In today’s information age, analytics is one of the most talked about topics in IT. In fact, Gartner voted analytics as the leading technology accelerant for 20151. IT Operations Analytics (ITOA) in particular stands out with its ability to drive transformation in an organization. ITOA’s impact is far-reaching from performance stability to preemptive monitoring, seamless product deliveries, and efficient customer service. Businesses are increasingly benefiting by making the move to proactive and predictive IT operations by leveraging predictive analytics to improve service levels and enhance user experience. As a result, IT operations is no longer a cost center, but is increasingly being perceived as a revenue generating area.